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Position Details

Claims Management Officer

Applications close 27/01/2019

  • Salary: $70,535 to $81,047 per annum (pro rata) + Superannuation
  • Permanent Part Time
  • Innovative & collaborative Council, supportive team, wellbeing programs & much more
Are you a well-organised and diligent professional who thrives in an environment of multiple tasks, tight deadlines and regular interaction with internal staff, external stakeholders and customers?

If you are methodical and assertive then we have an exciting opportunity for you as a Claims Management Officer on a permanent part time basis. As part of our Risk, Safety and Assurance Department, you will be encouraged to achieve your best and thrive in a collaborative and innovative environment.

As a Claims Management Officer, you will act as the first point of contact for all WorkCover claims enquires and be responsible for the effective and efficient management of the City of Stonnington’s Work Cover Claims. This will include following up on relevant investigations, managing appointments, monitoring claims and payments and maintaining accurate and confidential records. Additionally you will provide professional advice, and contribute to the continuous improvement of the unit. This is a great opportunity in a newly created role and a chance to further advance your knowledge in claims management.

To be successful in this role you will be motivated and thrive under pressure with the ability to positively contribute in a cohesive team environment. You will be a strong communicator to gain cooperation and assistance from a range of stakeholders with excellent time management skills, as well as sound problem solving and organisational abilities. A certificate of completion of a Victorian WorkCover Authority approved training course and previous experience in a work cover and return to work environment are essential to be considered for this position.

As an employee of the City of Stonnington, you will continue to further progress your career and diversify your experience in a leading inner city Council and have access to some fantastic benefits. You will be able to participate in staff wellbeing programs, previously nominated as a finalist both in the VicHealth and WorkSafe awards, as well as receive annual leave loading, work for an organisation with a dedicated Green Team and be recognised and rewarded through Stonnington’s cultural development program.

Work for Stonnington today. Work that matters. People who make a difference.

Submitting your application
A Position Description is attached below for your perusal which includes the Key Selection Criteria. Applicants must address the Key Selection Criteria as part of their application. To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

For further information on how to apply contact the Council’s Recruitment Officer on Ph: 03 8290 1333.
For position related queries, please contact Amanda Kaufmann on Ph: 0982901359

A Position Description including the Key Selection Criteria can be found here.

Position Descriptions
PD - Claims Mangement Officer - December 2018.pdf

The Inherent Requirements for this position can be found here. Please note this document must be read prior to applying for the vacancy.